GTC
These terms and conditions (hereinafter referred to as the "Terms and Conditions") for the website http://www.froothie.de (hereinafter referred to as the "Website") contain a legal agreement between the user ("you", "your", "User") of the Website and Athena Solutions UG, which has a principal place of business at Oberstraße 3, 47829 Krefeld, Germany (hereinafter referred to as "Froothie"). By using this website, you confirm that you have read and agree to the terms and conditions. If you do not agree to the terms and conditions, please do not use the website. Froothie grants you the right to use this website only in the event that you agree to the Terms and Conditions.
1. the website
1.1 The Website is an e-commerce platform that allows you to purchase the following categories of products offered by Froothie: (1) juicers; (2) blenders; (3) accessories for juicers and blenders; and (4) nutritional products.
1.2 In order to use the full functionality of the Website, you must create an account on the Website (hereinafter referred to as "Account").
1.3 Technical steps to enter into a commercial agreement. If you wish to purchase one of our products via the Website, you must add the selected product to your online shopping cart. This can be done by (1) visiting the product's web page and (2) clicking on the "add to cart" button. After you have added a product to the shopping cart that you wish to purchase, you must click on the "View Cart" section and press the "Proceed to Checkout" button. You will then need to log in to your account and complete the following steps: (1) add a billing address; (2) add a shipping address; (3) select a shipping option; and (4) select a payment option. You will then need to press the "Submit Order" button and pay the price of the product using the payment method you selected. When you click on the "Submit Order" button, we will send you a confirmation email informing you of your purchase. By clicking the "Submit Order" button, you are entering into a commercial contract in German between you and Froothie based on these Terms and Conditions. After receiving your payment, we will deliver the product(s) you have ordered.
1.4 The details of your specific contract will not be archived by us, therefore the specific contract will not be available to you. If you require information relating to your order, please contact us using the contact details set out in section 22.
1.5 Correct incorrect entries. You can correct any input errors before clicking the "Submit order" button. If you have made an input error regarding your shopping cart, please click the "View Cart" section and correct your error. If you would like to correct the website user or any input errors regarding the billing address, shipping address, shipping options and billing options, please (1) go to the checkout page on the website and (2) click on "change" in the section where you would like to make changes. The checkout page on the website can be accessed by clicking the "Go to checkout" button mentioned above.
2. Preise
2.1 All prices quoted on the Website include VAT but exclude delivery charges.
2.2 The prices are valid for as long as they are stated on the website.
2.3 In addition to the prices quoted, we normally charge between 7 and 11 EUR for delivery per order.
2.4 Offers and vouchers
2.4.1 Most offers exclude display items, parts and accessories.
2.4.2 Only one coupon can be used per checkout / per transaction / per customer and not in conjunction with other offers
2.4.3 Most offers do not apply to purchases made on separate dates.
2.4.4 Offers cannot be applied retrospectively.
2.4.5 Offers exclude shipping unless otherwise stated.
2.4.6 For multi-buy offers (e.g. buy 2, get 1 free), the discount will no longer apply if part of the order is returned within the 30-day money-back guarantee if the conditions are not met.
2.4.7 For all offers with special conditions (e.g. valid only for devices over 200€) this will be highlighted on the offer page or directly in the newsletter)
3. Lieferung
3.1 The delivery costs of the Froothie product(s) are stated on the checkout page of the website. If you would like to know more about our delivery conditions, please contact us here:https://www.froothie.de/contacts/.
4. unavailable products
4.1 If the products you have ordered are not available, you may ask us to offer you replacement products of the same quality and price. We will make reasonable efforts to comply with your request. Please note that the return costs of these replacement products will be borne by Froothie in the event of cancellation.
5. Bezahlung
5.1 You can make payments on the Website via (1) PayPal (www.paypal.com) or (2) bank transfer. In Europe, PayPal is operated by PayPal (Europe) S.à r.l. et Cie, S.C.A., a company fully licensed as a Luxembourg credit institution.
5.2 PayPal may collect payment information from you that enables them to process the payment you have requested. Please note that PayPal does NOT store your credit/debit card information. PayPal handles all steps during the payment process on their websites, including the collection and processing of data. Please only provide your data to PayPal after you have received the Privacy Policy and Terms and Conditions.
5.3 It is your responsibility to check that all transaction information and other details are correct. Froothie accepts no liability for transactions that are incorrect due to factors outside Froothie's control.
5.4 Froothie accepts no responsibility for any payment refusal or chargeback that is a matter between you and your payment service provider.
6. WIDERRUFSBELEHRUNG
6.1 RIGHT OF WITHDRAWAL You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.
To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear statement (by e-mail to support@froothie.de orvia our form). To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
You will then be informed of the return address.
Detailed information on the 30-day money-back guarantee can be found here: https://froothie.de/pages/30-tage-testen
Before you return a device to us, please always contact support at support@froothie.de kontfirst. Thank you very much :)
6.2 CONSEQUENCES OF WITHDRAWAL If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than 14 days from the day on which we are fully reimbursed. The exact conditions of the 30-day money-back guarantee can be found here: https://froothie.de/pages/30-tage-testen
For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this refund. We may refuse the refund until we have received the goods back.
You must return or hand over the goods to us immediately and in any event no later than 5 days from the date on which you notify us of the cancellation of this contract and we notify you of the address.
7. warranties and money-back guarantees
7.1 Froothies products purchased by private customers may be covered by a statutory warranty, an extended warranty and a 30-day money-back guarantee. To learn more about the warranties and guarantees offered by Froothie, please visit https://froothie.de/pages/30-tage-testen and this page.
8. Froothies contents
8.1 This Website contains intellectual property owned by Froothie (hereinafter referred to as "Froothie Content"). Such property includes, but is not limited to, text, images and source code. Froothie's content is the intellectual property of Froothie. Froothie's content is protected by the intellectual property laws of the Federal Republic of Germany and other applicable international intellectual property rights.
9. User Generated Content
9.1 This website offers users to create customer reviews and other content that is publicly available (hereinafter referred to as "user-generated content").
9.2 Froothie wants to provide a friendly, interesting and safe experience for all users of this website. Therefore, all users of this website and their contributed content must comply with the following code of conduct.
Verhaltenscodex
You agree not to submit any user-generated content or other material that:
- infringe any applicable privacy rights;
- is an advertisement or promotion of a product or service that has not been previously authorized in writing by Froothie;
- contain malware, including but not limited to Trojan horses, viruses, worms or other software that alters, terminates, interferes with, limits or destroys the performance and/or functionality of any software, hardware or other equipment;
- constitute an unfair or deceptive trade practice;
- are false or misleading;
- are abusive, defamatory, libelous, hateful, obscene, sexually explicit, threatening and vulgar;
- infringe the intellectual property rights of others;
- advertise the use of alcohol or tobacco;
- are racist or ethnically or otherwise offensive;
- were sent via fake email addresses;
- promote the use of illegal drugs and any other illegal substance;
- contain spam or other abusive messages;
Froothie reserves the right (but not the obligation) to edit, refuse to post or remove any User-Generated Content, in whole or in part, that Froothie deems contrary to this Code of Conduct.
The Code of Conduct can be read electronically here: http://__________.
9.3 You further agree that any User Generated Content submitted by you is free of confidential or proprietary information or trade secrets. Froothie is under no obligation to store, retain copies of or return any User Generated Content. Froothie further reserves the sole right to modify, delete or remove any User Generated Content on the Site that it deems to be in violation of the foregoing requirements.
9.4 You are solely responsible and liable for any losses, expenses, liabilities, claims, costs and damages incurred as a result of your User Generated Content and shall indemnify Froothie and its officers, directors, employees and agents accordingly.
9.5 By posting User-Generated Content on this Website, you agree that such User-Generated Content may be made public. By posting User Generated Content on this Website, you grant Froothie unlimited, royalty-free, perpetual, irrevocable and irrevocable rights to:
- to archive, cache, browse, host, index, modify and store your User Generated Content in appropriate media formats, standards or media as part of services provided by Froothie;
- adapt, distribute, excerpt, modify, remix, reproduce, exploit, prepare derivative works from, and publicly display and present your User Generated Content on the Site;
- use your User Generated Content for advertising, promotional or commercial purposes, including but not limited to the right to publicly display, distribute, perform, reproduce in any media format or medium, and through existing and future media channels;
9.6 By posting User Generated Content to your profile on the Website, you agree that such User Generated Content may, in Froothie's sole discretion, be posted on the main page of the Website.
10. support requests
10.1 If you would like to send us a support request, please visit
https://www.froothie.de/contacts/.
11. a license to use the website
11.1 Subject to the provisions of the Terms and Conditions, Froothie grants you a personal, non-transferable, non-sublicensable, limited license to use the Website.
12. Lizenzbeschränkungen
12.1 Except as expressly permitted in the Terms and Conditions, you may not: (i) copy User Generated Content and Froothies Content; (ii) distribute User Generated Content and Froothies Content; (iii) adapt, translate, reverse engineer, modify, decompile, disassemble or create derivative works based on the User Generated Content and Froothies Content; (iv) grant any rights to use, rent, lease, loan, sublicense, distribute the User Generated Content and Froothies Content to any third party.
13. Besitzstand
13.1 Froothie Content advertised or displayed on the Website and all trademarks, service marks and trade names of Froothie are the intellectual property of Froothie, its licensors, suppliers, agents and/or other content providers.
13.2 Any User Generated Content is the property of its respective owners and Froothie is in no way responsible for such content.
14 Your warranty to Froothie
14.1 You warrant that: (i) you have the right to be bound by these Terms; (Ii) you will use this Website only for purposes permitted by these Terms; (Iii) your use of the Website complies with all applicable laws; (Iv) you are at least 13 years of age.
15. Privatsphäre
15.1 By using the Website, you agree that Froothie may collect and process your personal data in accordance with our Privacy Policy at
"https://www.froothie.de/privacy-policy/".
16. Newsletter
16.1 You can sign up for our newsletter by checking the "Froothie Newsletter" box when you submit your order on the website.
16.2 Use of data when registering for the email newsletter:
If you subscribe to our newsletter, we will use the data required for this or separately provided by you to send you our email newsletter on a regular basis. You can unsubscribe from the newsletter at any time, either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter.
17. Verfügbarkeit
17.1 Froothie will endeavor to make the Website available at all times. However, you acknowledge that the Website is made available via the internet and so the quality and availability of the Website may be affected by factors outside our control.
17.2 Froothie accepts no responsibility for the unavailability of the Website due to bandwidth problems, service interruptions or force majeure.
18. Links
18.1 The Website may contain links to other websites. Froothie is not responsible for the content of these websites.
19. Haftungsbeschränkung
19.1 Nothing in these Terms shall limit or exclude our liability for (i) fraud; (ii) death or personal injury caused by our negligence; (iii) any breach of any duty implied by local law; or (iv) any liability which cannot be excluded by law.
19.2 Subject to clause 19.1 of these Terms and Conditions, Froothie will not be liable for any loss of profit, loss of revenue, loss of contracts, loss of data or for any indirect or consequential loss howsoever arising in tort (including negligence), breach of the Terms of Use or otherwise. Froothie's maximum liability under the Terms and Conditions, whether in tort (including negligence) or otherwise, shall in no circumstances exceed the amount payable by customers to Froothie in respect of the product(s) in question.
20. applicable law
20.1 The General Terms and Conditions shall be governed by the laws of the Federal Republic of Germany. You irrevocably consent to the exclusive jurisdiction of the courts of the Federal Republic of Germany for all disputes or in connection with these Terms of Use.
21. Amendment of these Terms and Conditions
21.1 Without prejudice to clause 21.2, Froothie reserves the right to change or amend these Terms and Conditions from time to time by sending an email or posting a message on the Website. Your continued use of the Website following receipt of the email or message will constitute your acceptance of such changes.
21.2 The version of the Terms and Conditions in force at the time of your order will apply to the contract of sale between you and Froothie.
22. contact us
22.1 If you would like to contact us, please visit https://www.froothie.de/contacts/"or use the following contact details:
Oberstraße 3
47829 Krefeld
HRB 18251
DE Tel. : 021519639015
AT Tel. 0720815237
23rd last modification
23.1 These General Terms and Conditions were last amended on March 25, 2015.